Customer support, assembled in one live workspace.

RolChat brings chat, email, a CRM, AI drafts and team activity into one workspace for small and growing businesses, instead of scattered tools.

Try for freeBook a demo
40 languages out of the boxChat, email & messengers in one queueYour own AI keys without lock-in
A support agent replying to a customer from a shared inbox
Chat, email, AI drafts and the customer profile sit in the same workspace, so the agent answers without switching tools.
Website chat

Lead from the pricing page

Can we reconnect and schedule a call?
AI assistant

Prepared before the agent opened the conversation.

IntentVIPDraftSLA
Voice message

Transcribed and linked to the same customer.

Sarah Miller

Enterprise account · high intent

One customer view

Chat, email and history together

Everything your team needs, in one workspace.

Chat, AI, CRM and more - one platform, on your own AI keys.

Unified inbox

Live chat, email and messengers in one shared inbox with full customer history.

AI, your way

Bring your own AI provider and keys - reply drafts, translation, sentiment and more, no vendor lock-in.

Voice

Coming soon: a cloud contact center with IVR, call recording and transcription, tied to every record.

CRM

Contacts, deals and clean data beside every conversation, shared by support and sales.

Every request immediately turns into a clear next step.

Channels, CRM, orders, and AI do not live separately. RolChat gathers them around one conversation so the agent sees what to do next and the customer gets a faster answer.

One queue instead of channel chaos
Customer context next to the reply
AI helps without taking control
An online shop owner answering a customer from her phone
A message from a customer arrives with the order, the contact and the conversation history already attached to it.
ChatNew lead
CRMContact and deal
VoiceVoice message as text
AISummary and draft
OrderStatus and history

A typical support stack costs about $197 a month. RolChat Standard is $49.

Live chat, a shared inbox, a CRM, meeting booking, forms and AI on your own key, for small and growing teams. One price per company, not per agent.

See pricingCompare with Zendesk, Intercom and Crisp

Build the first response before the customer leaves.

Support becomes one rhythm: capture the request, understand the customer, answer with context, and see the result.

01

Capture the signal

Chat, messenger, email, and form submissions land in one prioritized queue.

02

Understand the customer

RolChat shows the profile, history, order, segment, SLA, and recent activity.

03

Respond faster

AI prepares a summary, reply draft, and next-action hint for the agent.

04

Improve the process

Reports show bottlenecks: where time, quality, and conversion are lost.

RolChat live pipeline4 events now
New lead from pricing pageHigh priority, Google Ads source, EN language.SLA
AI prepared a replyShort summary, intent, churn risk, and draft.Draft
Follow-up scheduledThe task is linked to the same conversation and customer card.Task
Event sent to reportResponse time, outcome, and request reason are captured.Report

Every role sees a reason to try RolChat.

Agents get speed, team leads get control, operations gets order, and owners see how support connects to revenue and retention.

Agent

Responds faster and switches tabs less.

History nearbyAI draftQuick KB articles

Team lead

Sees the queue, SLA, load, and reply quality.

Live controlEscalationsQuality review

Operations

Configures rules, routes, and automations without chaos.

QueuesTriggersIntegrations

Owner

Understands how support affects revenue and retention.

ConversionCSATTeam growth

Launch feels simple: connect channels, enable AI, see the result.

No months-long implementation: connect channels, assemble the team, enable AI, and measure the result in days.

1Connect channelsWeb chat, messengers, email, and forms flow into one queue.
2Import contextCRM, ecommerce, segments, orders, and customer history are pulled into the profile.
3Set rulesRouting, SLA, tags, escalations, and automatic notifications.
4Enable AISummaries, intent, reply drafts, and knowledge-base suggestions.
5Watch the resultReports show speed, quality, load, and impact on sales.
Two colleagues setting up RolChat together on a laptop
Connecting channels, importing context and switching on AI is work for an afternoon, not a project for a quarter.
Before RolChat

The lead arrives in chat, the order lives in ecommerce, the email is in another mailbox, and the note is in CRM. The agent assembles the picture manually.

After RolChat

Every event opens in one workspace. The agent sees context and a ready next step.

What changes

The team responds faster, loses fewer requests, and sees the real causes of workload.

Three situations where RolChat shows value immediately.

Three teams, the same chaos of scattered tools - and what changes in the first week with RolChat.

Ecommerce: a return turns into a repeat purchase

The agent sees the order, delivery, and past requests, then offers the right replacement without asking for the order number.

OrdersWhatsAppAI draft
SaaS: trial is not lost after a question

RolChat detects a high-intent request, suggests a demo, and passes context to the sales team.

TrialCRMHandoff
Service: the ticket stays connected to the conversation

Chat, email, and ticket live in one history, while the report shows the request reason.

VoiceSLAReports

Still have doubts? We answer them before the click.

Channels, migration, AI, reports, security - the short answers are right here.

Can we start with chat only and add more later?

Yes. RolChat is modular: start with the shared inbox, then add AI, reports and integrations when you need them. Telephony is coming soon.

Do we need a complex migration?

No. Connect your channels, import your basic customer context, and you are live. Deeper integrations follow step by step.

Does AI reply instead of the agent?

By default AI works as a copilot: it drafts replies and summaries, and your team reviews and sends them. From Standard you can also let the AI bot answer on its own.

What do the reports show?

SLA and response times, team workload, contact reasons, quality scores, conversion, and how support affects retention.

Ready to bring support into one workspace?

Start with chat, then add AI, CRM context, and reports when your team is ready.

Try for freeBook a demo